Your email salutation matters a lot more than you may think. Here are some common ways of starting an email: Dear [name]: It’s more appropriate for formal emails. Please keep me informed/posted/updated/in the loop. We often hear how writing emails in English can cost just too much time. Now that you know how to salute correctly, let’s move on to the next parts of your email. I am reaching out because…: It’s an informal way to introduce the reason for your contact. I hope you had a good weekend. Sorry it took me so long to get back to you. I’ve attached [file’s name] for your review: Again, remember to specify the name of the file, and also its objectives. Thank you for your assistance. and would like to know . Thanks for getting back to me so quickly. Yours Truly, (AmE) Informal 1. In the meantime, if you need any more information. 4. Extra tip: If you need to apologize for a major failure, use something simple like “Please accept our apologies for any inconvenience caused”. Here are ten useful business English phrases to … Yours faithfully, (when you start with Dear Sir/ Madam,) 2. When exactly are you expecting to have this feature? Lists of vocabulary, useful phrases and terms used in all areas of business, guidelines for letter-writing and presentations, business conversation topics, exercises, idioms and word games. These phrases show people that you wish to help them out gladly: I’d be happy to…: It expresses that you don’t mind helping, and the intention is to make the other person feel comfortable asking you anything they need. To introduce the topic of the letter or e-mail, you can say: I’m writing in reference to… [topic] I’m writing to inquire about… [topic about which you are requesting information] 67 Expressions for Quicker & Better English Emails. If we can be of any further assistance, please let us know: It’s a formal way of offering additional help. Yours, 5. In today’s lesson, you’ll learn 30 phrases for business correspondence. . Please let me know if this works/if you are available/if that sounds good/if you can/if you can help/if you need to reschedule…: It’s a phrase to finish the email showing that you need a response about what you have sent to the recipient. If you’ve ever spent time learning new words and phrases, only to forget them or find out you can’t actually use them in real situations, this section is for you. Here is a list with 62 email phrases you can start using in your business emails for better conversations with your peers, leads, clients, partners, and other recipients. If you want to omit the name of the company at the beginning, that’s fine, but be sure that this information will be placed somewhere in the email body. Cheers: You can use this sign-off with your friends and close business colleagues. Giving bad news by email is never easy, but there are ways to do it properly. : It’s a formal way of making requests, and ask for further explanations politely. Mainly to avoid misunderstandings that can harm your contacts. I am writing to you about our last meeting/your presentation yesterday/our next event. Best regards,(semi-formal, also BR) Skype English Lessons with Native American and British teacher ›› Read more: 6 Ways to Improve Your English Writing Skills One more thing to keep in mind is that in formal correspondence contractions are rarely used, so … Let's take a look at some example phrases for emphasis: 1. We are sorry to inform you that the interview/meeting scheduled for [day] will have to be rescheduled. I hope you had a great weekend/week/day: It depends on which time or day of the week you are reaching out. If possible, I’d like to know (more) about…: You are not demanding anything, just letting the person feel comfortable sharing something specific with you. Thanks you for your understanding/for your patience. I hope you enjoyed your vacation: It works when you have the information that the person was in their vacation period, and when you want to continue a conversation that had to stop because of that. 2. Here are some examples of general email phrases for introductions, and also some inspirations on how to personalize them. Let’s see some email phrases that will help in both cases: Thanks for letting me know: This shows you acknowledge what the person has informed you, and shows appreciation for that. Also, you are going to find both formal and informal phrases, because writing emails depend a lot on the tone of voice you give to your brand and with whom you are exchanging emails. The language you use in each part adds to the email’s … We would be (very) pleased to do business with your company. And whenever you’re providing information, you should give them a way to contact you if they have questions. I hope you had a great trip. I would appreciate your help in this matter: Usually, you finish an email with this phrase when you have described some situation or issue and need to ask for help with it. The trial … If you enjoyed this article, we have some more goodies for you: hbspt.cta._relativeUrls=true;hbspt.cta.load(4586384, '39f1642b-8f57-4872-a472-90993c469731', {}); Made with ❤️ in New York City — Talaera © 2017–2020 — Contact us at:, 150+ Useful Email Phrases That Will Make Your Life Easier. Have a great week/weekend/day/night! But don’t spend your whole email apologizing. If you want to offer to do something for someone in the email, then demonstrate that you are happy to do it. Also, you can use this introduction to talk about future events. Despite my best efforts…:  You show the person that you made efforts to solve something, or to give them a positive response. Knowing how to write an email properly makes a total difference in receiving or not an answer. Save this email closing phrase for friends and family. Sincerely: It’s a formal business close, and one you are certainly not offending anyone by using. It’s respectful and a safe phrase to initiate a friendly approach. I hope this email finds you well. When it’s necessary to send attachments or even additional information that requires special attention of the recipient, these are some examples of how to approach this: I’m sending you [file’s name] as a pdf file: Make sure to make clear the name of the file and its format, so the person feels more secure about opening it. We design a course just for you, anytime, in all time zones. Write an informal email to a friend, missing out words that are not necessary, as in the unit in Email English. Thanks again for your understanding/for your patience. It emphasizes that you are willing to help. XOXO (Casual). Might I take a moment of your time to…: If you want and/or need to be very formal, this is the best choice. If you could please shed some light on this topic, I would really appreciate it. In business emails, you can’t merely send “Bye” or “See you later”. Could you please sign the attached form and send it back to us by [date]? Thank you for your understanding/patience: This kind of message compliments the customer while you still acknowledge the problem they are having, without apologizing for mistakes unnecessarily. Is it for the person to review, to check or edit? I couldn’t help thinking about…: This is an example of how you can start a conversation about something the recipient has published or done recently. 1. “I’m just emailing to ask…” (to begin the email) “I’m a friend of Bob’s…” (to begin the email) “Just let me know if you have any questions.” (to end the email) “Drop me an email, or give me a ring, if you want any more information.” (to end the email) Enjoy this training without worries or need for healthy measures. The phrase dictionary category 'Business| E-Mail' includes English-German translations of common phrases and expressions. Remember that socializing is vital in the business world, and you don’t need to be so formal all the time. hbspt.cta._relativeUrls=true;hbspt.cta.load(4586384, '9f35014d-11ca-473e-818b-b1e65e25e4c1', {}); Use these helpful phrases when need to give or receive some information (or when you already did). Just a quick heads up: Also, an informal email phrase often used to notify somebody of something, like a warning or a piece of helpful advice. Before you start writing an email, decide if you want to write a formal email or an informal one. We start a new line after the name of the person we’re writing to. Variations include "Yours Faithfully" and "Yours." It’s a way to be direct and keep the email short. Please note…: If you want to call the recipient’s attention to a specific matter, use this. A closing. You can use this kind of email phrases to provide information or address reminders to your recipients. I look forward to seeing you next week. An ending. Please see the information below for more details about…: If you want to highlight information, such as addresses or essential quotes. Business email and letter writing Business letter-writing phrases / Yours faithfully, yours sincerely More useful phrases for business emails and letters (making requests, complaining, apologising) Would you like to keep improving your business emails and make them more professional and effective? : It depends on which time you are sending the email. Well, our business English course focuses on email writing and business conversation. Please let me know if this is OK with you. I hope you enjoyed the (name of the event): When you are reaching out after a corporate event that you have organized, using this phrase makes a great first impression, mainly if you are going to ask for something on the email. Showing gratitude is an excellent way of keeping the attention of your recipient, and also to overcome problems that come to you on customer service. I hope you feel better soon: For when you know the person is recovering from a surgery or illness and therefore wasn’t available at work. , together with psychology-backed tips and strategies to get more responses to your emails, templates to save time, and examples to avoid miscommunication at work. Closing … The comments above are merely suggestions. Use it carefully. 7. Thank you for reaching out (to me): This is a more informal way to appreciate the contact made by someone. I’d appreciate it if you could…: Another way of asking for something politely. Show the receiver that you are there for assistance in whatever is necessary. I look forward to hearing from you. These sentences are perfect for those moments! The guide How To Write Professional Emails in English will give you not only these 150+ useful phrases for every email occasion at work, but also tips for writing better business emails and avoid miscommunication and business email templates and examples to communicate effectively with colleagues and managers. Business English Vocabulary. Drag turns Gmail into your Team’s Workspace – One single place to support customers, manage tasks and close deals, from the place teams love: Gmail. This cheatsheet is included in the guide How to write professional emails in English. English is recognised as the most internationally popular language, which makes it the most dominant language in the business world. (Due to...) I'm afraid we need to reschedule/delay/postpone/put back/cancel/call off/move/rearrange our meeting. Are you asking for a favor or you are meeting soon? Right team, we’ve made plenty of progress, I think it’s time to call it a day! If we can be of any further assistance, please let us know. By adding these at the beginning of your emails you will sound more friendly and social. I’m sure it’s inspiring to see how this can help…: Sincere compliments are always welcomed. Learn with online training tailored to your specific needs. In the end, you must respectful in our words to avoid miscommunication. Please let me know if this works/if you are available/if that sounds good/if you can/if you can help/if you need to reschedule... Any feedback you can give me on this would be greatly/highly/much appreciated. Please feel welcomed…: The phrase, “Please feel welcomed…” invites customers to reach out more times, and makes them feel comfortable to do so. Or if you prefer so, download the full business emails guide with actionable tips to boost the efficiency in your business emails and avoid miscommunication. Full flexibility. Do you take too long writing English emails at work? Note: Even the experts disagree as to whether some greetings are formal, semi-formal, or casual. Stay safe: You can use it during conflicts or difficult times, such as the COVID-19 pandemic. Sincerely Yours, (AmE) 4. Thanks, 3. This includes: A salutation (a word or phrase like “Gentlemen,” “Dear Sir,” “Dear Madam” or “To Whom it May Concern” that is used to begin a letter) An opening sentence. These phrases will encourage them to give any additional help or feedback you need. Closing line talking about the next contact between you. We just need the thumbs up/the green light. The parts in bold/in red/in blue are my comments/are the changes we made. The aim of the opening paragraph in a formal business email is generally to: ... good opening should make clear the purpose of your email. I really hope we can find a solution soon. Unfortunately, we cannot/we are unable to …: This is the formal and polite way of giving negative responses. This can work for a less formal business email. Safe option. When you just use a salutation + name, they may have the impression that you are sending the same email to another 100 people  — which may be accurate, but you have resources to sort this out nowadays. “You are great, but unfortunately…” This is for those who have to write rejection letters whether it’s … I hope you find this helpful: For when you give them any information, advice, or even a solution for an issue they were having. We regret to inform you that…: It’s a polite and formal way to give bad news. You can be impersonal or do your homework and research about the recipient. Here you will learn useful and essential business phrases in English.Business language is a combination of vocabulary, words, and expressions that are used in all business communication areas such as: negotiations, presentations, meetings, job interviews, telephoning, sales, emails, customer service, marketing and more. Could you please clarify when you would like us to finish this? Sometimes you’re going to have to ask someone for help or more information. Thank you for your email about…: This both helps to remind the person about the matter you are talking about, and opens up a more friendly conversation, depending on the content of previous emails. abbreviations-acronyms : list of abbreviations and acronyms used in business today. I acknowledge the excellent points you've made, and I would like to add to them by underlining the fact t… Could you please…? Love, 2. Here, we‘ll present you with a number of common functional phrases for referencing different situations. that could bring you … 20 Best (and free) Task Management Software to Help You at Work, The most insightful email statistics that are shaping 2020. Establishing and maintaining good relationships in business is essential. Even if you have a good level of basic English, learning business English will give you the chance to demonstrate a wider professional vocabulary which can result in new opportunities in your career. I wanted to update you: Use this phrase to tell your customers about troubleshooting that hasn’t been solved yet. Be tactful, strategic, and respectful when emphasizing points in the body of your business email. Quick reminder…: This an informal way to introduce something that you want to highlight, such as near expiration dates or incoming meetings. I read/heard . When a business associate accepts your invitation to meet, then it’s only courteous to thank them for making the time. More informal/friendly. Thanks for your feedback on/your suggestion: It welcomes feedback and suggestions, making the person feel secure to continue giving them to you. Formal 1. Could you give us some more details on...? Let me know if you need any help: It’s the most common email phrase on this category. In addition to the useful and suitable phrases and expressions listed here, we should also create our own personal collection of useful phrases… How To Effectively Reduce Your Accent in English! Depending on the voice tone you have for your brand, it also can be useful. Use one of these email phrases: Best regards: It’s a friendly way of saying goodbye, and one of the most common in the business context. I am writing to you about… Here you can insert anything related to a previous conversation or meeting you had with the recipient. One needs to be very aware of what these standard phrases are, and what their equivalents are in English. Make your emails more varied and rich with these over 150 phrases. When finishing your emails, rather than using “Thanks again,” or something similar, create an expectation to be answered. Opening and closing Write middle paragraphs for two emails, using the beginnings + endings from the unit in Email English. Contact us and one of our experienced teachers will help you achieve your goals. Finishing an email: We normally write a comma after the closing phrase. We are a Techstars-backed Company, trusted by 30,000 users around the World. I'm glad we had a chance to chat at the convention. I am writing to inquire about . I am writing in reference to . 3. 4. (=we're waiting for approval). I hope you e… Email content starting with good wishes are always a great way of being social and friendly. Instead of openly addressing it as “an issue that hasn’t been fixed”, use “update” as a form of saying that you’re working to solve it. It may be best for people you have had conversations before. I didn't/don't fully understand [something]. This sheet provides a detailed list of core vocabulary and phrases that are frequently used when writing business letters or business e-mails in English. It would be very helpful if you could send us/me…: You show the person that their help is very appreciated. Hi (everyone/ guys): This one is for when you are emailing a group of people informally. A common problem. Instead, offer solutions for what has happened. +20 Top Tips You Need To Know, The Best Business English Idioms And Phrases You Absolutely Need. Even if you have completed a business English course, you will hear new expressions every day. I you need more information/more info/further information. And sometimes, the customer asked a simple question and didn’t even know it was a mistake, and you end up exposing and highlighting it. No interruptions. 6. I am available on [day], if that's convenient for you.